apni.lk Policies

Refund Policy

Thank you for choosing apni.lk for your A/L exam preparation. We are committed to providing quality online education through live Zoom sessions, recorded lessons, and learning resources.

Subscription Refunds

Due to the nature of digital educational content, we do not offer refunds for subscriptions that have already been accessed or partially used.

Eligibility for Refunds
  • You purchased a subscription but did not access any classes or materials.
  • Your account was charged in error.
  • You subscribed to the wrong course and contacted us within 3 days.
How to Request a Refund

Email us at apniclz@gmail.com with your order details and reason for refund. We will respond within 5 business days.

Refund Method

Approved refunds will be credited to your original payment method within 7–10 business days.

Privacy Policy

apni.lk respects your privacy. This policy explains how we collect, use, and protect your personal information.

Information We Collect
  • Name, email, phone number
  • Payment details (via PayHere)
  • Browsing data (cookies, analytics)
How We Use Your Information
  • Provide course access
  • Send notifications and updates
  • Improve our platform
  • Detect fraud or abuse
Information Sharing

We do not sell your data. Information is shared only with:

  • Trusted services like PayHere
  • Authorities if legally required
Data Security

Your information is stored securely. We advise users to protect their passwords.

Cookies

We use cookies to improve your experience. You can disable cookies, but some features may not work.

Contact

Questions? Email us at apniclz@gmail.com.

Terms & Conditions

By using apni.lk, you agree to the following terms:

Eligibility
  • You must be at least 13 years old.
  • Parental consent is required if under 18.
Account Usage
  • Keep your login credentials secure.
  • Do not share account or content with others.
Our Services

We provide access to live and recorded A/L sessions and learning materials based on your subscription plan.

Payments
  • Handled securely via PayHere
  • Subscriptions auto-renew unless canceled
Cancellations

You can cancel anytime. No refunds are issued for partially used periods.

Intellectual Property

All content is owned by apni.lk. Unauthorized reuse is prohibited.

Limitation of Liability

We are not responsible for:

  • Internet or technical issues
  • Academic outcomes
Policy Updates

These terms may change. Continued use implies agreement with the latest version.